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Kathy Kurz

Cost of Attendance in an NPC World - Monday Musings
As the Federal Student Aid Handbook states: “The cost of attendance (COA) is the cornerstone of establishing a student’s financial need, as it sets a limit on the total aid that a student may receive…” Establishing average indirect costs (books, personal expenses, transportation…) for the COA budget can be done in a variety of ways — often through periodic surveys of the student population. In the past, regardless of the methodology used when building COA budgets, the philosophy that drove many institutions was to be generous with indirect cost allowances (e.g., for books, personal expenses, transportation) for two primary reasons: First, having generous allowances reduced the number of appeals for increased allowances based on…Read more

Characteristics of Effective Leaders - Monday Musings
As I move away from S&K (at least in a full time capacity), I find myself reflecting on the many leaders I have met during my 20 years as a consultant. A list of the attributes that I believe the most successful leaders have had in common can be found below. They listen. While ultimately leaders need to be comfortable making their own decisions, the best leaders inform themselves first by listening to their staff members as well as to the data that are available. They do the hard work of researching, rather than just assuming that their instincts are good. They have a bias toward action. Although good leaders take time to gather information to ensure good decisions, they avoid “paralysis by analysis.” They are able to move quickly enough…Read more

Maximizing the Benefit of Working with Consultants - Monday Musings
Although, as enrollment management consultants, we work hard to serve all of our clients well, we do find that some clients end up getting more out of our collaborations than others. We’ve spent some time thinking about our most successful partnerships with clients, and wanted to share some advice on the attributes we think have contributed significantly to ensuring a successful consultation: Clearly communicate your goals for the project as part of the process of selecting a consulting partner to be sure you are all on the same page. We always request an intake phone call before drafting a proposal for this very reason. We want to be sure the services we are proposing will meet the client’s needs. In cases where we think another firm…Read more