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NY Times Article on Appealing Financial Aid Packages
Jim Scannell was quoted in Ron Lieber's article, For Many Families, College…

10 Ways Students Search Colleges Today - and How To Adapt
The February issue of University Business features an article from Jacqueline…


Recent Events

Jen Wick and Alvernia University's Christine Saadi presented at the 2013 PASFAA Conference in State College, PA
A copy of this joint presentation is available for download.

Bill Berg was a panelist at the 69th NACAC National Conference in Toronto
A copy of this panel presentation is available for download.


Blog

Understand Where Your Non-Matriculants Enrolled - Monday Musings
#7 In a Series: Helping College Presidents and CFOs Manage Their Pricing…

Client Case Studies, Results, & Outcomes - Northern Arizona University

Public university works toward increasing retention.

 

Northern Arizona University engaged Scannell & Kurz to provide a data-driven assessment of retention programs and initiatives.  Recommendations that emerged from the study included providing additional resources for academic support service, implementing more intrusive outreach efforts to students sending “attrition signals,” and focusing supplemental instruction on freshman courses with high failure rates.


Results of Our Work Together

First-to-second year retention rate grew by 4.6 percentage points over a five year period, from 67.2% in 2002-2003, to 71.8% in 2006-2007!


Client Feedback

“President John Haeger ensured that the recommendations provided by S&K were implemented, and directed university resources (people, time, and funding) toward making retention a recognized University goal.  At the time of S&K’s 2003 report, NAU’s first-year retention rate was 67%.  In fall 2006, the University recorded the largest enrollment in history, enrolled its largest freshman class ever, saw incoming selectivity measures remain stable, and increased its first-year retention rate to 72%.” 

- M.J. McMahon, Executive Vice President

 

 

Scannell & Kurz Case Study - Northern Arizona University File